Getting Started
FAQ & Troubleshooting
Find answers to common questions and troubleshooting tips for using the Captain Data API, including error handling, best practices, and debugging guidance.
There are two ways to use Captain Data: through our API or the Platform UI. If you’re a platform user, head over to the Platform section of the documentation.
Manage Workflows & Jobs
Troubleshooting Errors
If you encounter an unusual error like 503 - Cannot undefined, don’t hesitate to reach out to us! This is an internal error on our end, and we’ll be happy to help resolve it.
Common errors you can come across when using the API:
- 200
OK
- the request was successful (some API calls may return 201 instead). - 400
Bad Request
- the request could not be understood or was missing required parameters. - 401
Unauthorized
- authentication failed or user doesn’t have permissions for requested operation. - 403
Forbidden
- access denied. - 404
Not Found
- resource was not found. - 405
Method Not Allowed
- requested method is not supported for resource.